Return Policy – Yoga Attire

At Yoga Attire, we are deeply committed to your complete satisfaction. We understand that purchasing activewear online involves a certain level of trust, and we take that trust very seriously. Our goal is to ensure that every item you receive from yogaattiresale.com meets—and ideally exceeds—your expectations in terms of quality, fit, comfort, and style. However, we also recognize that sometimes a product may not be the perfect match for your needs. Whether it is a sizing issue, a personal preference regarding fabric feel, or simply a change of heart, we are here to make the return process as straightforward, fair, and hassle-free as possible. This policy outlines everything you need to know about returning or exchanging items from your order.

Our Core Promise

Your satisfaction is the cornerstone of our business. We stand behind the quality and craftsmanship of every product we sell. If you are not entirely happy with your purchase for any reason, we want to work with you to make it right. We believe in building long-term relationships with our customers, and a transparent, customer-friendly return policy is a vital part of that commitment. We are not satisfied until you are.

Eligibility for Returns

To ensure a smooth and efficient return process, please review the following eligibility criteria before initiating a return. We accept returns on items that meet the following conditions:

• Condition: The item must be in its original, unworn, unwashed, and unused condition. We cannot accept returns on items that show signs of wear, such as stains, odors, pet hair, or makeup marks. The product must be free of any damage caused by the customer.
• Tags and Packaging: All original tags, labels, and hygiene liners must remain attached to the garment. Please also ensure that the item is returned in its original packaging, if applicable, to protect it during transit.
• Timeframe: We require that all return requests be initiated within a reasonable timeframe from the date of delivery. To be eligible for a return, you must contact us to request a return authorization within the specified period outlined in your order confirmation. Items returned beyond this window may not be accepted.
• Final Sale Items: Please note that certain items may be marked as “Final Sale” or “Non-Returnable” on the product page. These items are not eligible for return or exchange unless they arrive damaged or defective. Examples may include clearance items, seasonal promotions, or specially marked merchandise. We encourage you to carefully review the product description before purchasing these items.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on certain categories of products. These include, but are not limited to:

• Undergarments, underwear, and socks, unless they are unopened and in their original, sealed packaging.
• Items that have been customized or personalized specifically for you.
• Gift cards and digital products.

How to Initiate a Return

We have designed our return process to be simple and customer-centric. If you wish to return an eligible item, please follow these steps:

1. Contact Our Support Team: Visit our website at yogaattiresale.com and navigate to the designated contact section. Provide your order number, the name of the item(s) you wish to return, and the reason for the return. Our friendly support team will respond promptly with detailed instructions.
2. Receive Return Authorization: We will issue you a Return Authorization (RA) number along with the specific return address. Please do not send any items back without first obtaining an RA number, as this may delay the processing of your return.
3. Prepare Your Package: Carefully repackage the item(s) in a secure box or mailer to prevent damage during transit. Include a copy of your packing slip or order confirmation inside the package, and clearly write your RA number on the outside of the package.
4. Ship Your Return: Send your package back to us using a trackable shipping method of your choice. We strongly recommend using a service that provides tracking and insurance, as we cannot be responsible for items that are lost or damaged during return shipping.

Return Processing and Refunds

Once your return package is received at our facility, our quality assurance team will inspect the items to ensure they meet our eligibility criteria. This inspection typically takes several business days. Upon approval of your return, we will process your refund.

• Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your bank or credit card issuer to process the refund and reflect it in your account, as processing times vary by financial institution.
• Partial Refunds: In certain cases, we may issue a partial refund if the item is returned in a condition that does not meet our full eligibility requirements (e.g., missing tags, minor stains, or signs of wear). We will communicate this decision to you before finalizing the refund.
• Refund Amount: The refund amount will be for the purchase price of the item(s). Please note that any original discounts or promotions applied to your order will be adjusted accordingly.

Exchanges

If you receive an item that does not fit and you would like to exchange it for a different size or color, we encourage you to initiate a return for the original item and place a new order for the desired item. This is the fastest way to ensure you receive the correct product, as it allows us to process your new order immediately rather than waiting for the return to arrive and be processed. We will, of course, assist you with the return of the original item under our standard policy.

Damaged, Defective, or Incorrect Items

We take great care in packaging and inspecting every order before it leaves our facility. However, on rare occasions, an item may arrive damaged, defective, or incorrect. If this happens, we sincerely apologize for the inconvenience. Please contact us immediately and provide clear photos of the issue, along with your order number. We will prioritize your case and work swiftly to resolve the problem, whether that involves sending a replacement, issuing a full refund, or providing another suitable solution. You will not be responsible for any additional costs associated with resolving such an issue.

Final Notes

We are continuously striving to improve our products and services. Your feedback is invaluable to us, and we encourage you to share your experience so we can better serve you. We reserve the right to update or modify this return policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Thank you for shopping at yogaattiresale.com. We are honored to be a part of your wellness journey and are committed to ensuring you have a positive experience with every single order.